Local 24 Hour Monitoring

High Speed, High Security Internet, Wireless and traditional signals transmission:
Receiving signals via the Internet, wireless using Radio Frequency, Cellular transmitters, along with traditional phone line transmission.

24/7 manned, UL Central Station:
Providing UL Listed, FM Approved, Bend Over Backwards service. Many national and/or combined Central Stations provide automated answering services and forwarding of emergency phone calls. Our Central Station is staffed and available 24/7/365.

Emergency Contact List updates:
We encourage ALL SUBSCRIBERS to keep their emergency contacts current. Email us to request your current call list.

System troubleshooting/tech support:
ALL our operators are trained in, and have access to operating instructions and guidelines for many of the alarm panels and keypads deployed throughout our subscriber base of 6,000+ accounts. We are committed to solving on site problems as quickly and efficiently as possible. To the extent that troubleshooting support can provide a speedy remedy, we are happy to provide that support at no extra charge. Additionally, system/keypad manuals are available and sent to subscribers at no additional charge.

Automatic and extensive false dispatch prevention:
Our Central Station routinely engages in many false dispatch prevention procedures through subscriber enhanced call verification. These procedures, while using more of our operator time, result in less false dispatches, thus less false dispatch fine(s) to our subscribers.

Alarm System Status Verification

• All the systems that we program are set up to transmit a status, “test” signal to our Central Station that verifies that the alarm system is able to communicate to the Central Station.
• All the systems that we program are set up to transmit zone restore signals to our Central Station. This verifies that zones/points that were previously in alarm or trouble have restored and are able to send new signals.

Remote System Administration

• Arm system
• Lock/Unlock door(s)
• Code/Card/token modifications
• Schedule modifications
• Change panel time, including bi-annual time change update
• Unlimited changes per panel access