Washington Alarm

"Great Service!! I use Washington Alarm for my home service because of the great experience with Washington Alarm at my business."
Dr. Mark Balter, Northwest Vision Clinic, Seattle

"I have meant for some time to let you know how we appreciate your service. Since our system was installed we have had some false alarms due various errors on our part. We appreciate the kindness and polite reactions from you on the phone, as well as the help and understanding you convey in order to protect us and at the same time help those here in a panic situation trying to figure out what they did wrong and trying to get the error resolved. We do try very hard to save our friends and relatives [...] from having this happen; however, sometimes we have inadvertently forgotten something. It is so helpful to have nice, polite, caring folks to help us solve the dilemma. Keep up the good work!"
J. & D.D., Homeowners

"...What a great job your operators are doing...I've dealt with many other companies, and Washington Alarm is by far the friendliest and easiest to work with."
University Mechanical

"You have always handled our needs professionally and in a timely manner. We have thoroughly enjoyed working with you and we would highly recommend Washington Alarm with complete confidence. You guys have been wonderful — so much better than the last company we dealt with."
Gene Juarez Salon & Spa

"Everyone at Washington Alarm has been great! Thank you for being so responsive!"
Janet Bingham, Kappa Delta Sorority, Seattle

"You're lucky I'm not there, because if I were, I'd kiss you! The system works great!"
The Meridian, Bainbridge Island

"I was very impressed with the completeness, speed, and accuracy of the customer service as well as the professionalism that came with it."
Local Fire Marshal

"When we got to the point of making the decision to build the new building in Renton, the building was clearly going to require an intrusion system as well as a fairly involved fire detection system because of the storage of our pool chemicals. We knew that we needed a pretty sophisticated monitoring system, so while we had a long established relationship with Washington Alarm, we felt that the prudent thing to do was to shop other alarm companies to make sure that we were getting what we wanted and needed for the right price. Our preference was to use Washington Alarm at the new building if they were competitive in their bid. Their bid actually came in lower than the other bids. Having heard the horror stories about less ethical companies and their sales tactic of intentionally bidding low to get the job and then adding thousands of dollars worth of change orders during the project, we went through the quote with Washington Alarm to make sure nothing was missed and in fact the quotes were entirely accurate!"

Brian Quint, Aqua Quip Pools & Spas

"I think the customer service in this case is that lack of need for service. That impresses me more than anything because the system simply functions well everyday. We haven't needed any response or follow up by Washington Alarm. And the simple things that we have needed (code changes, additions to the system) have always been handled very professionally and quickly. I couldn't ask for more than that in any company I work with."

Brant Kane, E.E. Robbins the Engagement Ring Store

"We were working with a competitor of Washington Alarm and we had a lot of issues--not only in the maintenance of the system, but particularly when we had alarms. With the competitor, we would get phone calls from someone in Minnesota, and they were very impersonal and difficult to work with. The competitor would automatically dispatch the police and then notify us...so one of us, generally me, would have to drive down to the shop in the middle of the night, only to meet the police and get my own people out of the building. Washington Alarm has been really great to work with because they are local and they understand us. Their Central Station operators take the time to try and understand why an alarm has gone off before dispatching the police. Since we switched to Washington Alarm I have not had to come out here in the middle of the night, that's a plus!"

Scott Campbell, Rainier Industries

"The service we have received from Washington Alarm has been personal and prompt and we are happy to provide a referral on their behalf."

Diana Denham, Tradewins

"I recommend Washington Alarm without reservation."

Dick Pakko, Four Seasons Cleaners, Seattle

"Very good customer service."

Mona Law, homeowner

"Just wanted to let you know what a great job Washington Alarm did in upgrading our existing fire and security alarm systems during our office addition. Your staff was responsive to our needs, kept us informed of the status of your work and got the work done when promised. Our association with Washington Alarm has spanned many years and your service has always been fantastic. Thanks for doing a great job!"

Wilder Construction Company, Everett